We have heard from several customers that they have received an email that looks like it comes from us at Oderland. The email says that we “encountered a billing problem” and asks you to click on a link to log in and update your details.
This is not correct. If you receive this mailing, you should delete it and ignore it.
Some signs that this is not a real mailing:
- The sender is not an email address @oderland.se or @oderland.com.
- It looks a bit different from our regular mailings. Uses a different variant of the logo, and lacks some other information.
- Addresses you with your email address and not your name.
- Contains no information about your service with us, as the sender knows no more than your email address.
- The language is vague and contains strange, irrelevant information.
If you do not pay an invoice on time, you will receive one (or more) reminders. They look like this:
If you are ever worried about the authenticity of a mailing that looks like it comes from us, you are always welcome to contact our support.
In our support portal we have an article that explains more about what phishing is and how you can learn to recognize a phishing email.